Route42's Privacy Policy


We are Route42 and we have been busy implementing the new privacy legislation. We respect the privacy and privacy of our customers and users, but sometimes we need personal information. In this statement you can read which data we use and how we store, protect and process this data. This privacy policy applies to our apps and websites,,,, etc (the “Website” s) and the services we offer (the “Services”). We treat your personal data in accordance with the General Data Protection Regulation (the Relevant Legislation).

Under 16

If you are under the age of 16, you need your parent’s or legal guardian’s permission to use our Website, Apps and Services.

Personal data

In order to be able to offer our Website, Apps and Services, we process personal data. The term “personal data” refers to information with which you can be identified as a person. This definition is in accordance with the Relevant Legislation.

Your permission

We may store your data at various times, such as when you visit our Website, Apps, use our Services or when you contact us. We may process your data, because we ask for your permission via this privacy policy. In addition, we need your data to execute the agreement between you and us. If you choose not to share your information, we will not be able to provide our services to you

Furthermore, we will not process your data without your permission, unless we are legally obliged to do so.

What data do we collect and what do we do with it?

To use our Website, Apps and Services, we need the following information from you:

  • Your name
  • Your telephone number
  • Your e-mail adress
  • Your driver card number

We also collect some information from you that is not personal when you use our Website, Apps, such as:

  • The name of the browser you are using
  • The operating system you are using
  • The service provider with which you have internet access
  • We also collect information about driving behavior
  • App: Location data, this is used to track driving behaviour and store track & trace data to coach yourself.


We store the following information on your account: Your password and your username. This way you do not have to enter this information again.

Market research

We may ask you to participate in market research. We will then use your data for market research. We use this statistical data anonymously for Route 42. You can close the questionnaire at any time. We will not give your answers to third parties and will never be made public. In addition, the answers will not be linked to your e-mail address.


Route42 offers newsletters. This way you stay informed of offers, (discount) promotions and other news. To be sure of your consent, we use the opt-in system for newsletters. An unsubscribe option is included with every communication via this route.

We will only use your data for the above purposes, or for a purpose that is closely related to this. This way your data will never be used by us in an unexpected way.


We are committed to protecting your personal information against loss, destruction, use, alteration or distribution of your personal information by unauthorized persons. This means that those who have nothing to do with your data cannot access it. We do this by means of the following (or comparable) measures:

  • Encryption (encryption) of digital files containing personal data
  • Security of network connections with Secure Socket Layer (SSL), or a comparable technology
  • Data security in accordance with the ISO 27001 standard
  • Access to the data is limited to the persons who need the data
  • Access to the data is secured with two-step verification

Data Retention

We will not keep your personal information longer than we need it for the purposes we described earlier. We will never keep your data for longer than 5 years. An exception to this is in cases where we are legally obliged to do so or on the basis of your explicit request to keep it longer.

With who do we share your data?


It happens that other parties receive your data from us. We agree with these parties in a processor agreement that they will handle your data carefully and they only receive the data that is necessary to provide their service. These parties only use your data in accordance with the instructions we give and not for their own purposes. These parties are processors within the meaning of the Relevant Legislation. We conclude a Processor Agreement with these processors, so that we can be as sure as possible that these parties handle data just as well as we do.

Information Sharing

We will only process your data within the European Union. Outside the European Union, we only process your data if that country offers an adequate level of protection for your data.

Without your permission, we will never pass on your data to other countries or to other parties than those mentioned above.


Our Website, Apps may contain links to other websites. We are not responsible for the content or privacy protection of these websites. We therefore advise you to always read the privacy policy of the relevant website.


A cookie is a small text file that is sent to the browser via a website server. The browser then saves the file in your device. Your device will receive a unique number, with which our site will recognize the device later.

We may use cookies to improve your experience on our Website, Apps. Cookies also ensure that the Website, Apps is fast, you can visit our Website, Apps safely and that we can detect errors on our Website.

You can always delete or disable cookies yourself via the browser settings. Cookies will then no longer be stored when you visit our Website, Apps. But please note: without cookies, our Website, Apps may not work as well.

Changes to the privacy policy

We can adjust this privacy policy. If we change the privacy policy to a significant extent, we will post a notification on our Website, Apps together with the new privacy policy. We will notify users who are registered with us with their email address of any changes. If you are not registered as a user, we recommend that you regularly consult the Website, Apps and this statement.

Your Rights

The information we collect from you is personal. You therefore have the following rights:

  • You may ask us to inspect your data;
  • You may ask us to correct, limit or delete your data;
  • You may ask us for a copy of your data. We can also pass this copy – at your request – on to another party, so that you no longer have to do this yourself;
  • You can object to the processing of your data;
  • You can submit a complaint to the Dutch Data Protection Authority if you think that we are processing your data unlawfully;
  • You may always withdraw your consent to process your data. From the moment you withdraw your consent, we are no longer allowed to process your data.

If you have any other questions or comments about our privacy policy, please contact us using the information below.


Route 42
Emmasingel 33
5611 AZ Eindhoven
KvK-nummer: 62957309
085 808 50 99
[email protected]

Functionaris voor gegevensbescherming
Jasper Den Dopper

[email protected]

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With the fleet intelligence solutions from Route42, we can achieve the best possible results. We look forward working with Route42 to further improve our business.

Richard Bierhuizen, Fleet manager

Thanks to the professional guidance of the police together with the Route42 Trace solution it was possible to hunt down and catch a trailer thief

Marcel Jager, planner Wagenborg Nedlift

van der slot
Thanks to the tools of Route42, Van Der Slot saved 10% on fuel and we expect to save 10% on insurance costs.

Peter van der Velden, Transport Manager

Utilising and optimally planning their fleet. That's what Route42 helps DHL with


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"The way Route42 presents driving behaviour data makes it easy to coach drivers".

Jaap van Vliet, driver supervisor R. Nagel B.V.

Despite the fact that we have just started, we are already saving 1.5 hours on a single day. We know exactly where the trailers are and what route they are taking.

Harm Koopman, Director Koopman Cargo

In order to achieve concrete sustainability objectives, Wagenborg Nedlift has started Route42's pilot project 'Road to Success',

Wagenborg Nedlift